Paceline Terms of Service
Last Updated: Feb 12, 2026
Welcome to Paceline (“Paceline,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the Paceline website, mobile application, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction of residence) and legally capable of entering into binding contracts to use the Service.
If you access or use the Service from Canada or another country outside the United States, you represent that you are legally capable of entering into binding agreements in your place of residence.
Certain mandatory consumer protection laws in your jurisdiction may apply to your use of the Service and cannot be waived by contract. Nothing in these Terms is intended to limit or exclude rights that cannot be lawfully limited under applicable law.
2. Privacy
Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, disclose, and safeguard your information.
If you are a resident of Canada, your personal information is processed in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), as described in our Privacy Policy.
3. Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:
- Violate any applicable law or regulation;
- Infringe the rights of others;
- Attempt to interfere with or disrupt the Service;
- Reverse engineer or attempt to extract source code except where permitted by law.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
4. Health and Wellness Disclaimer
Paceline provides fitness, wellness, and reward-based services. The Service is not intended to provide medical advice, diagnosis, or treatment.
Always consult a qualified healthcare provider before beginning any exercise program. Use of the Service is at your own risk.
If you are located in Canada or another jurisdiction with specific health-related consumer protections, nothing in these Terms limits rights that cannot legally be excluded.
5. Rewards, Promotions, and Financial Features
Rewards, incentives, and promotional offerings are subject to eligibility requirements and additional terms that may be presented at the time of the offer.
We reserve the right to modify, suspend, or discontinue any rewards program at any time, subject to applicable law.
If you are a Canadian resident, promotional communications will be sent in accordance with applicable Canadian anti-spam laws (CASL), and you may withdraw your consent at any time.
6. Intellectual Property
All content, trademarks, logos, software, and materials provided through the Service are owned by or licensed to Paceline and are protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes.
7. Third-Party Services
The Service may integrate with third-party devices, wearable technologies, financial institutions, or service providers.
We are not responsible for the content, policies, or practices of third-party services. Your use of third-party services is governed by their respective terms and policies.
8. Local Laws and International Use
Paceline operates primarily from the United States.
If you access or use the Service from Canada or another jurisdiction outside the United States, you do so at your own initiative and are responsible for compliance with local laws.
Notwithstanding the foregoing, if you are located in Canada, Canadian laws — including mandatory consumer protection and privacy laws — may apply to your use of the Service to the extent required by law. Nothing in these Terms shall be interpreted to deprive you of rights that cannot be limited or waived under applicable Canadian law.
Your information may be transferred to and processed in the United States or other countries, as described in our Privacy Policy.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
We do not guarantee that the Service will be uninterrupted, secure, or error-free.
If you are a resident of Canada, some warranties or conditions may be implied by applicable law and may not be excluded. In such cases, exclusions apply only to the extent permitted by law.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PACELINE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
In no event shall our total liability exceed the greater of:
- The amount you paid to Paceline in the past 12 months; or
- $100 USD.
If you are located in Canada, certain limitations of liability may not apply where prohibited by mandatory consumer protection laws. In such cases, liability will be limited to the maximum extent permitted by applicable law.
11. Indemnification
You agree to indemnify and hold Paceline harmless from claims arising out of your misuse of the Service or violation of these Terms, except to the extent prohibited by applicable law.
12. Dispute Resolution
Please read this section carefully as it affects your legal rights.
Except as otherwise required by applicable law, disputes arising under these Terms shall be resolved through binding arbitration on an individual basis.
You waive any right to participate in class actions or class-wide arbitration.
If you are a resident of Canada, and applicable Canadian law requires that certain disputes be resolved in court or prohibits the waiver of certain class action rights in consumer contracts, then those mandatory rights will apply and the arbitration or class action waiver provisions above will not apply to the extent prohibited by law.
13. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to conflict-of-law principles.
If you are located in Canada, mandatory provisions of Canadian federal or provincial law may apply and will prevail to the extent required by law.
14. Termination
We may suspend or terminate your access to the Service at any time for violation of these Terms or for other lawful reasons.
You may terminate your account at any time by contacting us or using account deletion features within the app.
15. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by other appropriate means.
Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
16. Severability
If any provision of these Terms is held to be invalid or unenforceable under applicable law (including Canadian consumer protection law), that provision shall be severed and the remainder of the Terms shall remain in full force and effect.
17. Contact Information
If you have questions about these Terms, you may contact us at:
Email: support@paceline.fit
Privacy Inquiries: privacy@paceline.fit
Mailing Address: Paceline, 595 Pacific Avenue, Floor 4, San Francisco, CA 94133
If you are a resident of Canada and have concerns regarding privacy practices, you may also contact the Office of the Privacy Commissioner of Canada.
